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With over 35 years industry experience, George and Rino are the leaders in coffee machine knowledge from commercial to office to home machines. We also specialise in Coffee Repairs and Services.

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Espresso Connect

COVID PICKUP & DROP OFF

CONTACTLESS PICKUP & DROPOFF

As Greater Sydney is undergoing strict lockdown rules, we have introduced several initiatives to support our loyal customers.  Our retail store is currently closed for walk ins but will reopen when restrictions are lifted.

To enable machine and online order pickups, or drop off machines for servicing, we have setup the following contactless service during the lockdown period.

 Picking Up an Order Or Machine Service
  1. Complete payment for your order or machine service.
  2. email [email protected] at least 1 hour prior to your expected pickup time so we can ensure we have your goods ready.  Please make the subject line starting with “Pickup”
  3. We are located at 86 Addison Road, Marrickville – Mon-Fri 8:30am to 4:30pm.  
  4. On arrival please open your boot, and then return to your car and call us on 9817 8000 advising that you are ready for your order/machine.
  5. One of our team will come out to your vehicle and place your goods in your boot.
  6. Please note if your order/machine will not fit in your boot, it will be left on the ground at the rear of your vehicle and you will need to load it in yourself.
Dropping Off a Machine for Service
  1. Download a service form here –>> Service Request Form
  2. Ensure the form is completed, the terms and conditions are read and the form is signed
  3. email [email protected] at least 1 hour prior to your expected drop off time so we can ensure we do not have too many customers arriving at the same time.  Please make the first part of the subject line is “Booking”
  4. Place your machine (excluding trays & handles in the boot of your car along with the completed service request form.
  5. We are located at 86 Addison Road, Marrickville – Mon-Fri 8:30am to 4:30pm.  
  6. On arrival, if your machine is in the boot, please open your boot and then call us on 9817 8000 advising you are ready for your machine drop off.  If your machine is not in your boot, then please place it on the ground behind the rear of your vehicle and then call us. 
  7. One of our team will come out to your vehicle and pickup your machine.
  8. It should be noted that our technician team is working at reduced levels and our 10 business day service guarantee has be temporarily suspended.

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